Carol London

In my 13 years of property management, I have seen many changes in the industry. These have been challenging, significantly so when rules have changed. This can be a stressful time for investors, but I believe, by managing properties effectively I can help alleviate some of this pressure for them. I take good care of tenants and treat them with a firm but fair hand; I believe more flies are caught with honey than vinegar.

I was a property manager in Whakatane for four years and Rotorua for nine, and have a background in business management. As someone who has owned my own home, rented my property and been a tenant myself, I have seen all sides of the business, which only furthers my ability to understand the needs of investors.

My hobbies include diving, flying my plane, water and snow skiing, home decoration and building and, in my spare time, I love to do cryptic crosswords.